Shipping
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Can i get my order to deliver to PO Box?
Yes, you can have your order delivered to a PO Box Address with Standard and Economy / Flat Rate shipping method, if your area is deemed safe. Else we will not hold liable it the package is stolen. -
Under normal circumstances, orders submitted before 2 PM E S T are fulfilled and shipped out the same day. However, we may take additional working days if coincident with public holidays, special sales such as Black Friday, unexpected circumstances such as COVID-19, towards the year-end and etc. ...
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How to choose between shipping methods?
You shall take the processing time frame (can be found in product description) into consideration, this is on top of the delivery time frame. The delivery time frame of Standard, Economy / Flat Rate is based on best estimation, it may reach you earlier or late, it's highly affected by mail volume... -
Navidium Shipping Protection provides protection for shipments that are Lost (Stuck In Transit), Stolen (Marked As Delivered), or Damaged (during transit) Lost (Stuck In Transit) - There is no movement for 30 days since the last update in the tracking system. Stolen - Tracking status marked as d...
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What else do i have to know about shipping?
The delivery time frame is based in best ESTIMATION. All transit times are subject to transport conditions, weather conditions, volume of mail traffic and etc. Estimated delivery time frame EXCLUDE processing time. For express shipping, please provide mobile phone number, postal code and buzz cod... -
What happens if nobody's in when my order is delivered?
If no one is home during delivery then your parcel may also be left with a neighbour, in a safe place, mailbox or alternatively, with your local post office. -
Sorry to hear that, we will confirm with the shipper in such circumstances. And once confirmed, you can choose to refund or reship your order. Please inform us if you do not receive the package within 2 weeks of the mentioned delivery time frame, else we will not be able to track the package and ...